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i-4business B2B Database FAQs

Our in-house multi national team research and cleanse all our data on a regular and frequent cycle. We do NOT outsource any of our research, ensuring unrivalled data quality.

Contact Name, Salutation, Job Title, Job Role, Email Address, Phone Number, Direct Dial, Language, Postal Address, Secretary/PA Details

Company name, HQ Address, Industry, Staff Number, Revenue, Parent and Subsidiary Links, Year End, Number of Locations.

No. Please do NOT pass on your login details to anyone. The portal you are accessing contains data that is licensed to nominated users only; sharing details will cause a security alert and may block your access. If a colleague requires access, please contact your Account Manager.

What do I say to data subjects when asked where I sourced their data from? All our research activity is conducted by our sister company The Oliver Searle Partnership. This is the company name you will need to state when asked. If they wish to speak with us, then please forward any email conversations you’ve had and/or phone call details and we will get in touch. Alternatively they can get in touch with us directly via dpo@oliversearle.com

Anyone in your organisation (the contracted company) can use the data on your company’s behalf during the time of your subscription. Agencies can also do so, but please contact your Account Manager beforehand to ensure the correct procedures are in place. Data must NOT be passed on to any other organisations.

A key requirement of the GDPR is that the information that is processed must be accurate and maintained on a regular basis. Therefore, information sourced from i-4business must be used within 28 days of receipt; you are then required to download a refreshed set of information. If you are importing the data into another CRM or Marketing Automation System, please ask us about our monthly CRM Synchronisation process we offer.

We own the data and you are licensed under our agreement to use the data provided via your subscription. The ownership transfers to you if the contact consciously and explicitly responds to your communications. (Please refer to the contract for details or ask your Account Manager.)

All information is the result of in house research – we do not acquire any data from other data organisations. That research uses multiple sources, which include: telephone conversations; corporate websites; referrals; social media; press releases; press articles; annual reports; case studies; inbound opt-ins.

We make thousands of updates and changes every day. We verify each contact once every 6 months on average. We have extremely strict Service Level commitments within our customer agreements, guaranteeing unrivalled accuracy levels.

Contacts that have changed their communication preferences or requested to be removed from the i-4business database are sent weekly to a nominated user at your company. These only include contacts that were downloaded via i-4business or viewed online at some point during your subscription.

To comply with GDPR, these contacts must be removed accordingly from your marketing/CRM systems. If you have received these contacts via another source or they have engaged with you, you do NOT need to make changes.

You can, but please request permission from your Account Manager and ensure the following requirements are met:

  • A source of Oliver Searle/i-4business must be added to all data you are importing.
  • The i-4business contact ID must also be appended against every record.
  • Consider how to keep the data up-to-date. The best option is our CRM Synchronisation process which you can discuss with your Account Manager.

As is common practice in our industry, we have seeded our data with ‘Sleeper Records’. Sleepers are fictional contacts that help use monitor data usage. Data is therefore trackable.

Minimum commitment of 12 months. We have extremely strict Service Level commitments within our customer agreements, guaranteeing unrivalled accuracy.

Yes we offer a 30-Day free trial which gives you unrestricted access to our entire database to evaluate the quality of our data yourself. Just click on the 30-Day Free Trial button at the top of the page to register your interest and one of our support team will be in touch.

Yes of course! We offer a personalised online demo to walk you through the platform and show you how it all works. This is often a good choice ahead of the 30-Day Trial. To request an online demo just click on the button at the top of this page.

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